Join the Customer Success team as a Customer Success Executive and you will function as the backbone of our client-facing team by keeping projects on track, acting as the voice of the customer, and ultimately ensuring our customers are successful when using the PiWheel platform.
Project Management: Keep your team on track and ensure key action items and deliverables are always on time and exceed our client’s expectations
Account Management: Build strategic relationships within complex organizations to understand client difficulties and present our solutions
Customer Evangelist: Understand your customers, and act as their internal PiWheel advocate to influence changes in process, product, communication, and more
Data Insights: Use the Stackline tools at your fingertips to educate and inform customers and drive their eCommerce business forward
Knowledge Share: Become a subject matter expert of the PiWheel / Stackline platform and be the go-to for platform questions, training, and troubleshooting
· 3+ years of experience in brand/category management, and/or eCommerce retail
Experience using analytics software tools and data platforms
PiWheel is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age.