We came from the other side of the table. Retail, FMCG, consumer electronics, top consultancies. We had owned the targets, sat in the reviews, and felt the distance between what a dashboard showed and what actually moved on the shelf.
The data told you sales were soft in a market. It rarely told you which listing was broken, which search term you were losing, or who was going to fix it before the quarter closed. The reports were honest. They just stopped where the hard part began.
So in 2019 we made a decision that still defines us: build the platform that sees the whole shelf, and build the team that runs it in the room. Not a product you are left alone with. A product, with people behind it, in every market we serve.