PiWheel
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Customer Success

Platform & Strategy Success Manager

Türkiye · UAE · India

You will own a portfolio of strategic client accounts, act as their trusted adviser, and lead and develop junior team members.

What you'll do

  • Own a portfolio of strategic client accounts and be the primary point of contact.
  • Lead business reviews, performance discussions and strategic planning sessions.
  • Identify opportunities to grow client engagement through additional services.
  • Coach and mentor Associate Managers and Executives, and review their deliverables.

You have

  • 6+ years in ecommerce, digital commerce, consulting, customer success or account management.
  • Proven experience managing client relationships and stakeholder engagement.
  • Advanced PowerPoint and Excel skills, and excellent communication and presentation skills.
  • Fluent in English.

Ready to join the team?

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